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General Questions
1. I am new to the document imaging industry, what items should I look for?
2. What should I look for in scanner for my business?
3. What should I look for in an electronic repository?
4. What should I look for in an indexing system?
5. What should I look for in a retrieval system?
6. What type of access will I need to provide my clients?
7. How would you charge for document imaging services?
8. What is Scan On Demand (SOD)?
Technical Questions
1. How many bytes are there in a typical scanned Black & White page?
2. How many pages make up 1MB (megabyte)?
3. How many pages make up 1GB (gigabyte)?
4. How many pages make up 1TB (terabyte)?
5. How many pages can fit on a CD?
6. How many pages can fit on a DVD?
7. How many pages are generally in a standard records storage box?
8. How many boxes make up 1GB of electronic storage?
9. How many boxes make up 1TB of electronic storage?
There are 5 key elements that you need to for when researching document imaging products: scanning device, electronic repository, document indexing system, document retrieval and document access. Get connected with one of our GlobalArchives.net representatives or download our "Scanning Information - the Basics" from our Partners section.
Select a well established manufacturer whose primary products are focused in production scanning. Do not use multi-functional devices as production scanners.
At minimum, find an electronic repository that includes easy access, use, security, web-based and retention scheduling. The repository should also be compliant with Federal, State and Industry Standards such as Federal 5015 Electronic Records Standards and Sarbanes-Oxley. An ideal repository should also have redundant backup services in the event of a disaster.
A good indexing system creates an organized document filing system and makes allows for simple and efficient retrieval.
A good retrieval system should include index and document types to allow you to find a document quickly.
Clients are looking for immediate access to their document images. You should provide online access 24/7 so that clients can view and share documents regardless of their location. Access should also be secure and meet government regulations and laws such as HIPPA, Federal 5015 Electronic Records Standards and Sarbanes-Oxley.
There are essentially six fees that are associated with the document imaging process.

  • Document Preparation: prepping is typically charged on a per image basis. Actual fee is dependent on several factors: document condition, document color, existence of document fastners (e.g. - staples, paper clips), missing files, and whether the documents are standard or non-standard size. Lastly, reassembly the document may double your document preparation fee.
  • Scanning: the fee for the actual imaging of documents is dependent on the number of sides per page, non-standard paper size and if OCR (Optical Character Recognition) is required.
  • Index Fields: to ensure documents can be retrieved quickly, indexing (keywords) fields are created. This fee fluctuates and is directly related to the number of fields that your client would like to capture. Calculation is generally by keystroke, field or hour.
  • Document Types: classification of documents such as "Dispositions", "X-Rays", or "Notes" may require special configurations in the data capture software.
  • CD Count: in certain instances, clients may ask for their imaged documents on a CD or DVD. Generally, 13,400 images may fit on a CD whereas DVDs allow for 94,000 images depending on the density of information on the media or equivalence of a standard four-drawer cabinet.
  • Software/Hardware: this is required to convert documents to images. Your clients need only have internet access to search and view their documents.
SOD is a system that allows user to store all important hard copy documents in a third-party record center facility. Clients may request documents via fax, phone or email from the record center. Documents are then pulled from storage, scanned and indexed specifically for clients and automatically posted for viewing.
50,000 bytes
About 20 pages
About 20,000 pages
About 20,000,000 pages
About 13,400 pages
About 94,000 pages
About 25,000 pages per records storage box
About 8 boxes
About 8,000 boxes