Managing Air Freight Documentation, Worldwide

US Airways Maximizes Profit Margins with Streamlined Transaction Management

The challenge faced by US Airways Freight Service was to rein in its paper trail. With thousands of flights monthly, each with thousands of associated freight transactions, tracking paper receipts and reports had become a costly and time-consuming process; it required intra-company coordination and a large support organization worldwide. Considering the many US Airways freight collection points around the globe, the airline’s intent to centralize the documentation process had become critical.

Global Archives stepped in to perform a site audit and recommendations to optimize data flow. By implementing a step-by-step automated approach, US Airways used Global Archives’ Lockbox system to build a permanent, readily-available, electronic repository system.

The end result? US Airways reduced their average processing from 12 days to 2 days.

“Global Archives brought order and process to a very difficult and burdensome business. They brought a fresh set of eyes to the problem and implemented the solution quickly with nominal disruption” – Chris Abbey, Managing Director